Refund policy

PLEASE NOTE: Because each item is made to order, we're unable to offer returns or exchanges for change of mind or incorrect sizing. Please double check the size guides before placing your order. Thank you for understanding and supporting a small business!


To start a return, you can contact us at support@usateestore.com. Please note that returns will need to be sent to the following address: P.O. Box 155, Kenvil, NJ 07847
You can always contact us for any return question at support@usateestore.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If the item is damaged we will ask for a photo be sent via email for replacement/refund authorization. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds: If a return is accepted: 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@everyonestees.com.